Leaders in Patient Care Excellence

Providing the highest quality care and experience to patients and their families at GGH is a complex challenge.

It takes a team of dedicated, exceptional people working together to meet the needs of the community we serve. This monthly feature is meant to provide a glimpse of the fantastic GGH team who are helping to lead the way to patient care excellence.

Guelph General Hospital provided leadership with regional Surge Plan update

Dr. Ian Digby, Chief of Emergency Medicine advocated for a number of years for a Waterloo Wellington Local Health Integration Network (WWLHIN)-wide surge plan. This year, he and GGH’s Michelle Bott, led the needed update. The surge plan prepares for the anticipated increase in demand for healthcare service that happens this time of the year.…

Dr. Mueller and Angel Netto

Hospital using globally-recognized program to support quality care in its Family Birthing Unit

Providing the best care for mothers and newborns has always been the top priority for Guelph General Hospital’s (GGH) Family Birthing Unit (FBU). With its recent recommitment to the quality-improvement program, MOREOB , expectant moms coming to the hospital can be even more confident of the care they’ll receive. The Hospital’s  Chief of Obstetrics &…

Brad Milton OR Attendant

Brad Milton – OR Attendant

Brad Milton’s goal is to show up for every shift with his “A-game.” The OR is a busy department and Brad works together with eight other attendants that he describes as “a close and tight-knit team.” Together they help ensure that the patient flow through the OR is as smooth and seamless as can be,…

Busy ED team at GGH

Patient Care Excellence is Hospital-wide

In 2006, the Province of Ontario released its Places to Grow Act. In it, Guelph was named as one of the areas where the rate of population growth would exceed the provincial average. According to Statistics Canada, the Guelph census area is one of seven Census Metropolitan Areas in Canada to experience accelerated growth between…

Diane Dyer Guelph General Hospital

Diane Dyer, Emergency Department Attendant

Leadership in patient care excellence is found throughout Guelph General Hospital and across all staff roles.

Members of the Patient Experience Initiative working group at GGH

Leading the Patient Experience Initiative at GGH

Whether or not you realize it, if you have visited Guelph General Hospital over the last two years you have benefitted from the Patient Experience Initiative. A dedicated working group of six staff meet weekly to examine how to improve the experience patients and their families have through any and all interactions with the Hospital.