Nicole Wolters

This week’s #MondayMotivation recognizes just how powerful hope can be.

Nicole Wolters is a Psychiatric Emergency Nurse in Guelph General Hospital’s Emergency Mental Health and Addiction Services (EMHS) unit. Every day, she seeks to ease people’s mental suffering and provide a very supportive environment for people to recover.

Nicole, along with the rest of the amazing EMHS team, helps care for mental health patients who come through our Emergency Department doors. She coordinates and provides mental health assessments, and helps see patients through their journey of whatever follow up care is required.

Nicole finds that mental health patients are often hopeless when they arrive in the ED; they feel like there is no light at the end of the tunnel. But seeing the resilience of her patients and helping them along their road to recovery is what helps Nicole get through the hard aspects of her job.

She explains, “If I can help one person, or plant a seed in someone’s mind that there is hope and help out there, then that is enough for me”.

The Emergency Mental Health and Addiction Services Department has a huge impact in our community. The EMHS staff often receive immense amounts of gratitude from their patients after helping them through their worst.

Through a therapeutic relationship of empathy, trust and comfort, these special caregivers are able to instill hope in their patients that there is a light at the end of the tunnel, and that with a little help, it is possible to recover.

It’s amazing what a little bit of hope can do.